IT companies assemble for this year’s ICT Forum
Posted 4 years ago
SUBIC BAY FREEPORT – Subic Bay’s IT companies represented by their top professionals convened at the Subic Bay Convention and Exhibition Center (SBECC) today in order to participate in this year’s Information and Communications Technology Awareness Forum.
The objective of the forum was to inform and familiarize Freeport locators with modern solutions to ICT related issues that they encounter in their operations. To this end, four different ICT providers were invited to showcase and discuss their products and services.
The proceedings opened with welcome remarks from the SBMA Chair & Administrator Amy Eisma. She thanked all the participants for taking the time to attend the activity that her agency organized. She also shared the good news that CRTEs (Certificates of Registration & Tax Exemption) is now valid for more than a year.
|SBMA Chair & Administrator Amy Eisma opened the proceedings by sharing some good news about the issuance of CRTEs|
Atty. Eisma spoke with a friendly countenance and reiterated her open door policy but pointed out that while she is willing to listen to locators and find a middle ground, she is only willing to do so as long as they do not sacrifice the integrity of the agency (She even went as far as sharing her personal phone number with the participants). The rest of her speech focused on how important it is to make decisions that may not be popular in the short run but will have a lasting benefit for future generations.
Afterwards, speakers from ICT providers each presented their products and services. Converge ICT Solutions was represented by their Group Head for Corporate Sales, Alan Smyth. Mr. Smyth discussed their company’s 25-year history and how they grew from a cable TV operator to an internationally recognized ICT provider. In particular, he highlighted how his company has been consistently improving the quality of their connectivity despite the in their customer subscription.
|Booths where attendees scored a bunch of freebies were on full display during the forum|
Chief Revenue Officer Michael Nolasco spoke for PLDT Inc. He went into detail about how PLDT is operating as a global company and the improvements that they are carrying on in order to solidify their role as the Philippines biggest ICT provider. Mr. Nolasco also discussed how IT has transformed from being a backend support for businesses into being extremely critical for their operations. An interesting point he brought up was their AI service for contact centers. Instead of the usual QA that most BPOs use to record and score their calls, the AI service would be able to perform the task more efficiently.
Globe Telecom was represented by Head for Managed Services & Solutions Grace Anduiza. In place of discussing Globe’s individual products and services, Ms. Anduiza emphasized Globe’s approach of custom-fitting their offerings based on their clients’ specific needs and requirements. She pointed out how effective it is for both them and their clients to listen and communicate with each other.
Smart Communications Inc.’s products and services were discussed by Debbie Ledesma and Ryan Muñoz. Ms. Ledesma presented specific products and services from her company tailor fitted for companies in the Subic Bay Freeport, specifically for the manufacturing and Business Process Outsourcing (BPO) industries. Mr. Muñoz talked about Smart’s enterprise postpaid plans and accompanying services.
|Converge ICT Solutions Booth|
Throughout the forum, several participants were randomly chosen and were awarded freebies. In addition, booth exhibits, where more free items were distributed, were also on display.
The program was formally closed by Senior Deputy Administrator for Business & Investment Stefani C. Sano who spoke about the importance of recognizing the potential of utilizing the modern ICT solutions presented during the forum. He concluded his talk by stating the need for the Freeport to reinvent itself and keep up with modern developments.